FAQ’s

For both Tanzania and East Africa itineraries, the SkySafari aircraft will return to Arusha by 12.30am, enabling guests to catch onwards flights to Zanzibar.

For the Kenya SkySafari, our aircraft will return to Nairobi Wilson in time for onward flights to Zanzibar.

The earliest international flights you can book are those that depart at 17:00 or later. These timings apply to all SkySafari itineraries.

Yes they are but the accommodation will be an extra cost.

We will book you and your children into an alternate property of similar standards and, as with all our SkySafari itineraries, we can create an all-inclusive package for you. This will consist of a scheduled flight from Arusha to Zanzibar, transfers to and from the hotel/Zanzibar International Airport, and full board accommodation. Please contact us for a tailored itinerary to suit your needs.

Typically, we recommend extending by one to three nights as ideal but we can extend for longer if desired.

Absolutely, this will provide the ultimate African experience. Please contact us for a special discount.

Park fees are not included in our rates but they are a mandatory supplement and will reflect on your invoice separately.

Applicable VAT at time of booking is included in all our rates and in the Park Fees quoted. All taxes and Government fees and levies are subject to change.

The Zanzibari Government charges Zanzibar Infrastructure Levy of US$1.00 per person per night for any accommodation on Zanzibar, which will be added to your invoice as a separate item.

20kg for main luggage and 3kg for hand luggage.

The SkySafari has eight seats. 6 reclining seats in the middle of the aircraft and two non-reclining seats at the back. Occasionally we can utilize one seat next to the pilot with prior clearance.

Scheduled flights have a weight limit for luggage of 15kg. It is possible to store extra luggage at Arusha Coffee Lodge or our Nairobi office free of charge while you carry on with your extension. At the end of your trip we will ensure you are reunited with your luggage in either Arusha or Nairobi. However, please do contact us and we will advise you of the possibilities for your specific itinerary.

No there isn’t, we welcome people of all ages.

Children of all ages are allowed; we do suggest that children of the ages of 4 years and up seem to get the most out of their experience. For families with young children we would ask that you book an exclusive vehicle use so that you have the flexibility to enjoy your safari activities at your own pace.

There is no upper age limit, however we do ask you to let us know in advance if your guests are physically challenged or less-abled.

Absolutely! Please do let us know in advance so that we can book rooms closest to the main areas for you. Please bear in mind that there are steps in many of our lodges and camps. Our SkySafari eliminates long road transfers between lodges as these transfers take place in our SkySafari aircraft. However, game drives are conducted in the National Parks and Conservancies and the roads can be bumpy and one spends several hours on game drives each day.

Yes, we would love to welcome her. Please bear in mind that there are few facilities for handicapped/less-abled people in Tanzania and Kenya, but if your mother doesn’t mind being carried into the game drive vehicle and to her room, then she will take home memories to last a lifetime.

There is no best time, each season has its own special features. Travel in the Green Season from April to May and the less dry period from mid-October to mid-December, the landscape changes and becomes beautifully green, the dust has settled and there are fewer visitors on safari. The grass is fertile and tall which makes spotting game more challenging but rewarding.

The remainder of the year tends to be drier, with less chance of precipitation, so animals tend to congregate around existing water sources and the landscapes are drier. The High Season period of July to October also tends to attract more visitors on safari.

The main areas of all the lodges and camps offer free Wi-Fi. Please bear in mind that the Wi-Fi in East Africa is not lightning fast.

Yes, our chefs have been specially trained to deal with many different types of dietary requirements. The chefs will personally discuss your upcoming meals with you. Please also be sure to notify us of dietary requirements when making your booking.

Do all the lodges have 24-hour electricity? Yes they do. Bringing a CPAP machine is not a problem, and we will ensure that your machine is plugged in.

Yes, children under 16 years are restricted from walking safaris.

Horse riding has a weight limit of 90kg (198.4lbs).